ISYY in a Nutshell

The Student Union of the University of Eastern Finland (ISYY) is an independent organisation, although closely linked with the university. The objectives of the student unions are outlined in the Universities Act. One of ISYY’s key objectives is to unite its members and, in addition, ISYY endeavors to improve students’ standing in society and provide high-quality services to its members. The Student Union is here for all our members - if you ever need help, we're always available and ready to protect your interests! ISYY is part of the Finnish student union network and a member of the National Union of University Students in Finland (SYL).

In addition to the services provided by the Student Union, as a member of ISYY you are able to access national and local student benefits. These include discounts on public transport and many shops and restaurants. Student Union members are also entitled to eat student priced meals at the canteens that are dotted around the campuses.

The Student Union is here for you and works hard to ensure you are happy with your life and studies during your time in Finland. We hope you will make yourself at home at the Student Union by joining our events, activities and clubs. You only have one (student) life - make the most of it!, opens in a new tab: Interest Advocacy 

Services and Benefits

  1. You can download your digital student card for free
  2. Membership of ISYY's international club Joensuu's Exchange and International Students (JEIS) – events, activities, trips
    • Only in Joensuu: free Welcome bag full of discount coupons, SIM card, reflectors etc. provided by ISYY's international club JEIS
  3. Membership of other ISYY clubs
  4. Weekly Feed newsletter in English every week
  5. Free ISYY student calendar
  6. Student Union events and theme weeks – Sports Afternoon, Vappu celebrations, City Orienteering, Wellbeing week, Association Days etc.
  7. Inexpensive SYKETTÄ Sports Services with the SYKETTÄ sticker – choose from a variety of fun and sporty activities
  8. The opportunity to borrow skates, skis, frisbees and other sports equipment for free
  9. The opportunity to borrow board games for free 
  10. Customer service in English
  11. Survival packages (only for exchange students staying max. 1 year)
  12. Venue hire with membership discount
  13. The opportunity to use interest advocacy services - helping you solve problems related to academic and social affairs
  14. Anti-Harassment Contact Person
  15. UEF and ISYY and products for sale at ISYY offices
  16. Book exchange shelf at the ISYY offices
  17. Second-hand shelf at the ISYY offices

Contact Information

Street address of the Student Union (ISYY) Offices:

Joensuu Campus
Haltia Building, 2nd Floor, Yliopistokatu 7

Office: +358 (0) 44 576 8449 / toimisto.joensuu(at)
International Coordinator: +358 (0) 44 576 8456 / kv.joensuu(at)

Kuopio Campus
Studentia Building, entrance through door C, Yliopistonranta 15

Office: +358 (0) 44 576 8419 / toimisto.kuopio(at)
International Coordinator: +358 (0) 44 576 8413 / kv.kuopio(at)

Opening hours
Mon 10–12, 13–15
Tue 10–12, 13–15
Wed 12­–16
Thu 10–12, 13–15
Fri closed

You can pay with cash or card at the ISYY office. However, please note that 50 € is the largest banknote we accept.

Help and Advice

The Coordinator of International Affairs of the Student Union (ISYY) is there to help you with any matters related to student life. The Coordinator’s job is to look after the interests of the international students and to get their voice heard on the campus. You may turn to the Coordinator or any other staff member who works at the Student Union whenever you need help or guidance - there is no such thing as a stupid question! 

Just pop into the office, call +358 44 576 8456 (Joensuu) / +358 44 576 8413 (Kuopio) or send an email to kv.joensuu(at) or kv.kuopio(at)

Membership and joining the Student Union (ISYY)

  • Under the Student Union Act, all undergraduate degree students (completing Bachelor's or Master's degree at the University of Eastern Finland) are required to join the Student Union. NB! If you are a first year master’s degree student, you are obliged to pay the Student Union membership fee for the whole academic year. 
  • Exchange and postgraduate students studying at the University of Eastern Finland are welcome to join the Student Union, but are not obligated to do so.

You can join the Student Union (ISYY) by paying the membership fee:

Degree students and Exchange students

  • EUR 39 for autumn semester (2023)
  • EUR 40 for spring semester (2024)
  • EUR 75 for the academic year (2023-2024)

PhD students

  • EUR 30,50 for autumn semester (2023)
  • EUR 31,50 for spring semester (2024)
  • EUR 58 for full academic year (2023-2024).

You can find more detailed instructions from the links below:, opens in a new tab: Degree students, opens in a new tab: Exchange students, opens in a new tab: Postgraduate students

How to get a Frank Student Card

STEP 1: Pay the Student Union (ISYY) membership fee and register your membership

Instructions for paying the membership fee and registering your membership can be found above. NB! You need to be a member of the Student Union (ISYY) to be eligible for a student card from Frank.

STEP 2: Get your student card online

The student card is your official student ID and with the student card, you get many benefits and discounts. We recommend you download a free digital student card called Frank App from an application store. Please note that the digital student card on Frank App cannot be used before your study right has started. Another option is to order a basic plastic blue student card via Frank's website. The price of the plastic student card is EUR 25. Please note that you need to be living in Finland to order the plastic student card. If you have trouble ordering the card, please contact Frank’s customer service (info(at), opens in a new tab: Order a student card

Before ordering the plastic student card, make sure you have:

  • A clear photo of your face in electronic format. The photo must be a recognisable image of your face and taken from the front so that it is similar to a passport photo, but with colours. The photo must be square shaped (1:1 ratio) jpg (no png or pdf), size at least 300 x 300 px. A good-quality selfie is fine. NB! If you upload a bad photo, it cannot be used as a student ID! If your card is not delivered due to a rejected photo, the card payment will not be refunded.
  • A debit or a credit card. The most common card types are accepted, e.g., all Visa, Mastercard and American Express cards.
  • Your study right number (you can check it from Peppi).
  • When getting either the digital or plastic student card, make sure you spell your name exactly as it is written in student register  Peppi.

STEP 3: Collect your term sticker for your plastic student card

After you have submitted your payment and ordered your plastic card, wait for 2–4 weeks. Your student card will be printed and delivered to your home address in Finland. Once you have received your student card, collect a term sticker from ISYY’s office. Please bring an official ID with a photo (e.g. passport) along when you come to collect the term sticker for the first time. Please remember that you have to collect a term sticker for your student card at the Student Union office each academic year. Without a valid sticker on your student card, you are not entitled to discounts and other benefits for students. If you chose the free digital app, you do not need to collect a sticker.

Survival Package

The Survival Package is a service that the Student Union offers to exchange students who have joined ISYY. It is our way of helping students to get started with their life in their campus city. By renting the package, you will avoid spending a lot of money on some of the essentials upon your arrival. Most of the items are second-hand so the Survival Package is a good way to create less waste. Check the contents of the survival package from our website. 

There is a limited number of Survival Packages available on both campuses. If you would like to reserve a package before your arrival, please send an email to kv.joensuu(at) / kv.kuopio(at) with the title ‘Survival Package Reservation, your campus city and your name’. You will be given instructions on how to pay for the package. The rental fee of the package is EUR 50, of which EUR 30 deposit will be given back to you if the package is returned back to the Student Union office undamaged, clean and complete at the end of your stay in your campus city. 

ISYY offices have a second-hand shelf where you can buy very inexpensive kitchen items in case you did not get a Survival Package or need some extra items., opens in a new tab: Survival packages

JEIS – The Student Union’s International Club

Joensuu's Exchange and International Students (JEIS) is a Student Union (ISYY) club dedicated to serve the interests of the international and homecoming students. The most important task of the club is to introduce Finnish culture and lifestyle to international students and to give Finnish students an opportunity to gain international experiences in Joensuu by organising events and activities. In addition, JEIS is active in promoting intercultural understanding on campus and in the campus city.

JEIS activities range from cultural to informational events and they include social, cultural and sports events. For example, at the beginning of every semester there is a Get to Know Each Other party. Recurring events are, for instance, international dinners and sitsit parties.

All members of the Student Union (ISYY) are automatically members of JEIS. Most of the events and activities are free of charge and all you need is a valid student card, but some events have a small participation fee. Everyone is invited to join the club, regardless of their field of study or background – JEIS is there to make your stay in Finland more meaningful and fun!

Feel free to follow the club on social media!, opens in a new tab: Joensuu's Exchange and International Students - JEIS, opens in a new tab: JEIS

Welcome Bag

JEIS offers a free Welcome Bag to all incoming international students who join ISYY in Joensuu. The Welcome Bag includes, for example, lots of useful information, special offers to clubs and venues as well as a DNA prepaid SIM card that you can use in your mobile phone during your stay in Finland. The SIM card has EUR 7 worth of credit loaded on it, so you can start calling and texting your friends immediately. The Welcome Bags are available at the Student Union office.

Sykettä Sports Services

SYKETTÄ Sports Services offer a wide variety of sports to students and staff of UEF at a very affordable price. They have more than 50 different fitness classes and several different types of ball sports on offer, as well as gyms for members to use.

How can you start using the services?

Register yourself as a present student at UEF. Then, register as a user on the SYKETTÄ website with your UEF email and buy a sports sticker at the ISYY office or on the SYKETTÄ website. More information and detailed instructions on how to register as a SYKETTÄ user can be found on the website. 

Sykettä.fi, opens in a new tab: SYKETTÄ Joensuu

Sykettä.fi, opens in a new tab: SYKETTÄ Kuopio

If you have any questions, please contact:

Joensuu: Heli Aalto, the Sykettä Sports Coordinator.
Tel: +358 44 576 8445, email: liikuntasuunnittelija(at)

Kuopio: Sirpa Risto, University Sports Coordinator
Tel: +358 (0) 44 576 8446, email: liikuntasuunnittelija.kuopio(at)

Communication Channels

Weekly Feed Newsletter

Weekly Feed is the Student Union’s English language newsletter. It is sent on Tuesdays (excluding holidays) directly to the e-mail addresses of those who have subscribed to it. Weekly Feed newsletter is a useful point of reference to the international students as it combines local events, news and anything that might be relevant to our international students – all in one place.

If you would like to receive the Weekly Feed to your e-mail, you can subscribe to it on our website. There is a Weekly Feed newsletter for both Joensuu and Kuopio, so make sure you subscribe to the newsletter for your campus city. The newsletter will be sent to your e-mail address next time it is published. If you experience any problems with Weekly Feed, please contact kv.joensuu(at) or kv.kuopio(at), opens in a new tab: Weekly Feed

Other Communication Channels

In addition to our website, news and information in English can be found on ISYY's Facebook page. Also, please follow our Instagram @isyyuef., opens in a new tab: ISYY - Itä-Suomen yliopiston ylioppilaskunta, opens in a new tab: isyyuef

Student Advocacy

As an ISYY member you have the opportunity to influence many aspects of student life and participate in decision-making through:

  • Casting your vote in the Representative Council Elections
  • Presenting yourself as a candidate in the Representative Council elections (autumn 2025)
  • Applying to become a member of the Executive Board (autumn 2024)
  • Applying to become a student representative in the UEF administration
  • Applying to become an ISYY team member

You do not need to be affiliated with any political parties in order to participate in decision-making. Student advocacy is meaningful work and has far-reaching impacts both locally and nationally. It is essential that students are able to have their say about matters that have a direct impact on their own lives. You can even earn ECTS credits by acting as a student representative in administration!, opens in a new tab: Make an impact