Student Card and the Term Sticker

As an ISYY’s member, you can get a student card. A valid student card is your official student ID and gives you access to noticeable discounts in student canteens, public transport, restaurants, bars and shops all across Finland, as well as online. It isn’t compulsory to order a student card, but it is the easiest way to get all the student benefits and it functions as the Student Union (ISYY) membership card. You should order your student card as soon as possible after you have paid and registered your Student Union (ISYY) membership.

You can choose from a variety of different kinds of student cards. You can order a plastic student card, download a digital student card to your phone or use them both. You can also get the ISIC student ID (International Student Card) to either one of the previous cards. ISIC card can be used to receive student discounts abroad and therefore might be handy if you travel a lot. More information about different types of student cards and their prices can be found on Frank's website.

You can also download a digital student card (Frank App) in which case you do not necessarily need to order a plastic student card. With digital student card you are eligible to all the same student discounts as with the traditional plastic one. The difference is that your digital student card can be automatically updated without you having to retrieve any term stickers. The activation process takes less than a minute. More information about the Frank App can be found on Frank's website.

Frank Student Card Options

Frank App: Digital Student Card

If you have an Android or an iPhone you can download a digital student card called Frank App. You can download Frank App from Frank's website or from Google play or App Store. The digital student card Frank App is free of charge.

  • Make sure you have enrolled as a present UEF student as well as paid and registered the ISYY membership fee before downloading the Frank app.
  • Make sure to have a clear photo of your face with colours in electronic format.
  • Check your personal information from the student register Peppi, e.g. your study right number. It is important that you fill in your personal information the same way as it is registered in Peppi.
  • You can only use your digital student card after your study right has begun!

Plastic Student Card

You can order your plastic student card online at Frank. Please make sure that you have enrolled for the next semester, you are a member of your own student union and have paid the membership fee. To place an order, you also need to register to

Before Ordering the Student Card, You Will Need the Following:

1. A clear photo of your face with colours in electronic format.

The photo must be taken from the front so that it is similar to a passport photo and it must be a recognisable image of your face. There shouldn’t be any hats, sunglasses, quirky backgrounds or other disturbances. The photo must be square shaped (1:1 ratio) .jpg (no .png or .pdf), size at least 300 x 300 px. Tip: A good-quality selfie is fine. Be careful here: If you upload a bad photo, it cannot be used as a student ID!

2. A payment instrument to pay for the order.

You can pay for the plastic student card order using Visa, VisaElectron or MasterCard. The price of the regular student card is 25 € includes delivery. (Price information 31.5.2024).

3. Check your personal information from the student register Peppi, e.g. your study right number. It is important that you fill in your personal information the same way as it is registered in Peppi.

When and How You’ll Get Your Student Card

After you have submitted your payment and ordered your card, wait for 2–4 weeks. Your card will be printed and then sent to your home address. Please be patient during the autumn “rush hour” – the system has to deal with tens of thousands of card orders and the printing process might take up to 3 weeks.

Note: After you have received your card, you need to get a valid term sticker. Your student card is only valid with the “term sticker” which is attached to your card and shows that you have paid the membership fee for the ongoing academic year/term.

The term sticker can be collected from the Student Union (ISYY) Office. When collecting the term sticker, please take your student card with you and if the card is new, also bring your ID (e.g. passport).

Renewal of the Term Sticker

Once you have ordered your student card, the same card stays with you for the rest of your studies. The validity of the card is proven by the term sticker that needs to be renewed periodically.

The academic year term sticker is valid until the end of September. If you are continuing your studies at UEF after that, you need to pay the ISYY membership fee and register for the following year via Oili.

The spring term sticker is valid until the end of September, and the autumn term sticker is valid until the end of January.

I Can’t Get to the ISYY Office to Pick up the Term Sticker, What Can I Do?

If you do not live in Kuopio or Joensuu and you cannot make it to the ISYY’s office during the opening hours, you can get the term sticker via mail or you can pick it up from another student union’s office.

If you want the sticker by mail, send your student card and a stamped return envelope with your address written on it to ISYY’s office. If you are a new student, please also send a copy of your ID card (i.e. passport, drivers license). A staff member at the office will place the term sticker to your student card and mail it back to you. If you send your card without a stamped return envelope, we are unable to send it back to you. ISYY is not responsible for items lost in the mail.

You can also pick up your term sticker from another student union’s office for a five euro service fee. Various student unions work in different cities all over Finland, from Rovaniemi to Helsinki. Please contact ISYY’s office by email first if you plan on doing this.

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