Services

Student Card and the Term Sticker

As an ISYY’s member, you can get a student card. A valid student card is your official student ID and gives you access to noticeable discounts in student canteens, public transport, restaurants, bars and shops all across Finland, as well as online. It isn’t compulsory to order a student card, but it is the easiest way to get all the student benefits and it functions as the Student Union (ISYY) membership card. You should order your student card as soon as possible after you have paid and registered your Student Union (ISYY) membership.

You can choose from a variety of different kinds of student cards: You can order a plastic student card, download a digital student card to your phone or use them both. If you order a plastic card you can choose a regular (plain blue) student card (recommended) or a student card with a payment functionality. You can also get the ISIC student ID (International Student Card) to either one of the previous cards. ISIC card can be used to receive student discounts abroad and therefore might be handy if you travel a lot. More information about different types of student cards and their prices can be found on Frank's and Pivo’s website.

You can also download a digital student card (Frank App or Pivo) in which case you do not necessarily need to order a plastic student card. With digital student card you are eligible to all the same student discounts as with the traditional plastic one. The difference is that your digital student card can be automatically updated without you having to retrieve any term stickers. The activation process takes less than a minute. More information about the Frank App can be found on Frank's website and about Pivo on Pivo’s website.

NOTE: In order to use the digital Pivo student card, you need to have online bank user identifiers from a Finnish bank and a payment card.

Frank Student Card Options

How to Order Your Student Card

You can order your student card online at Frank. Please make sure that you have enrolled for the next semester, you are a member of your own student union and have paid the membership fee. To place an order, you also need to register to Frank.fi.

Before Ordering the Student Card, You Will Need the Following:

1. A clear photo of your face with colours in electronic format.

The photo must be taken from the front so that it is similar to a passport photo and it must be a recognisable image of your face. There shouldn’t be any hats, sunglasses, quirky backgrounds or other disturbances. The photo must be square shaped (1:1 ratio) .jpg (no .png or .pdf), size at least 300 x 300 px. Tip: A good-quality selfie is fine. Be careful here: If you upload a bad photo, it cannot be used as a student ID!

2. A payment instrument to pay for the order.

You can pay for the plastic student card order using Visa, VisaElectron or MasterCard. The price of the regular student card is 16,10 € + delivery fee (1 €).

3. Check your personal information from the student register WebOodi, e.g. your student number. It is important that you fill in your personal information the same way as it is registered in WebOodi. E.g. if you use different characters in your name your order might not go through.

When and How You’ll Get Your Student Card

After you have submitted your payment and ordered your card, wait for 2–4 weeks. Your card will be printed and then sent to your home address. Please be patient during the autumn “rush hour” – the system has to deal with tens of thousands of card orders and the printing process might take up to 3 weeks.

Note: After you have received your card, you need to get a valid term sticker. Your student card is only valid with the “term sticker” which is attached to your card and shows that you have paid the membership fee for the ongoing academic year/term.

The term sticker can be collected from the Student Union (ISYY) Office. When collecting the term sticker, please take your student card with you and if the card is new, also bring your ID (e.g. passport).

Renewal of the Term Sticker

Once you have ordered your student card, the same card stays with you for the rest of your studies. The validity of the card is proven by the term sticker that needs to be renewed periodically.

The academic year term sticker is valid until the end of September. If you are continuing your studies at UEF after that, you need to pay the ISYY membership fee and register for the following year via WebOodi.

The spring term sticker is valid until the end of September, and the autumn term sticker is valid until the end of January.

The term stickers are available at the Student Union (ISYY) offices after the 1st of August.

I Can’t Get to the ISYY Office to Pick up the Term Sticker, What Can I Do?

If you do not live in Kuopio or Joensuu and you cannot make it to the ISYY’s office during the opening hours, you can get the term sticker via mail or you can pick it up from another student union’s office.

If you want the sticker by mail, send your student card and a stamped return envelope with your address written on it to ISYY’s office. If you are a new student, please also send a copy of your ID card (i.e. passport, drivers license). A staff member at the office will place the term sticker to your student card and mail it back to you. If you send your card without a stamped return envelope, we are unable to send it back to you. ISYY is not responsible for items lost in the mail.

You can also pick up your term sticker from another student union’s office for a five euro service fee. Various student unions work in different cities all over Finland, from Rovaniemi to Helsinki. Please contact ISYY’s office by email first if you plan on doing this.

Frank App: Digital Student Card

If you have an Android or an iPhone you can download digital student card called Frank App. You can download Frank App from Frank's website or from Google play or App Store. The digital student card Frank App is free of charge.

Pivo Digital Student Card

As a member of ISYY, you can now also start using the digital student card on Pivo mobile payment app in addition or instead of Frank student card! With Pivo’s digital student card, you can get student priced train and bus tickets, student lunches as well as other student benefits! You can also make sure that your student card is always with you wherever you go. Pivo’s digital student card is free of charge.

NB: In order to use Pivo, you need to have online bank user identifiers from a Finnish bank. 

Unlock a World of Benefits

Get the best out of your studies with the student discounts found on Pivo! There are hundreds of benefits for you to use. You can easily check where you can get student discounts that you are interested in. For example, would you like a cheaper pint at your local pub or a half-priced sandwich from your nearest coffee shop? Check which benefits are closest to you on Pivo! Pivo’s student card is completely free to use. 

Here’s How You Get Pivo’s Student Card:

  • Download Pivo app to your phone and register with your Finnish online bank user identifiers
  • Click on Student Card on the main view
  • Follow the instructions to create your digital student card

NB: To be able to use the Pivo Digital Student Card, you must first register as being present at the university, pay the student union membership fee and register as a ISYY member. 

Read More:

Frank.fi, opens in new tab: Front page

Frank.fi, opens in new tab: Student Card

Pivo.fi, opens in new tab: Pivo’s Student Card

Pivo.fi, opens in new tab: Terms of Use for the Pivo Service and Pivo Payments

Isyy.fi, opens in new tab: Membership

Isyy.fi, opens in new tab: Offices and the Kiosk Contact Information

WebOodi.uef.fi, opens in new tab: Front page

Väestörekisterikeskus (Population Register Centre) Vrk.fi, opens in new tab: Personal Identity Code

Maistraatti.fi, opens in new tab: About Local Register Offices 

Uef.fi, opens in new tab: Student and Learning Services